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Trampolines.co.uk Delivery Information
Next Working Day Delivery
If you’ve chosen Next Working Day Delivery, you will receive your trampoline the next working day (for orders placed before 3pm. Please note for a few products the cut off time could be earlier than 3pm, please check the delivery tab of the product you are ordering). Deliveries are usually on an all day delivery service but we do provide tracking if it is made available by the courier. For more delivery information please contact us.
Delivery of your trampoline
Trampolines are heavy, bulky items so please make sure you’re able to take receipt of it. Our delivery drivers may be able to place it in your garden ready for assembly. However, our carriers are contracted to deliver your trampoline to your front door and it is entirely at the driver's discretion if he is willing to take it further. If you are unable to be in to sign for your trampoline (eg you may need to nip out for the school run), please ensure you put 'leave safe' instructions in the Customer Comments section of your order as some couriers are able to do that.
Included in your trampoline box are full assembly instructions and should you need guidance please ring the Helpline number on the manual if there is one, or contact us and we’ll be able to help.
Delivery is free of charge for all orders to England, Wales and most of Scotland. Other areas will have a delivery surcharge (dependent on the postcode) added automatically during checkout.
If you’re out for your delivery
If you’re not at the address when your trampoline is due to be delivered our carriers will try a neighbour, or leave it if they consider there to be a safe place. Please contact us if you are not happy for it to be left.
If you‘re not entirely happy
We’d like to know immediately, so please call us.
If you’re really happy
That’s great! We’d like to hear from you, so please add a review on Google Review or go to Trust Pilot by clicking here. And don’t forget to tell your friends too!
Get in touch if you have any questions about your delivery.Pages