About Salta Trampolines

Q: What if I don't have my original order number?

Don't worry! If you don't have the order number, the Model Name and Photos of the trampoline become even more important. Send us a clear photo of the whole trampoline and we can usually identify the model for you.

Trusted Quality and Safety in Every Jump

Salta is a leading manufacturer of high-quality trampolines, known for their commitment to safety, durability, and stylish design. Founded in 2012, Salta has quickly become a trusted name in the industry, offering a wide range of trampolines that are perfect for families seeking outdoor fun and exercise. With a focus on creating products that are built to last and designed with both performance and aesthetics in mind, Salta trampolines are an excellent choice for your garden.

Why Choose a Salta Trampoline?

Wide Selection for Every Need

Salta offers trampolines for every level, from entry-level models like the Cosmos to high-performance trampolines for more advanced users. Their range includes both above-ground and in-ground options, providing versatility to suit any garden size and preference.

Safety First
At Salta, safety is paramount. Every trampoline undergoes rigorous safety testing to meet the highest standards, ensuring that you and your family can enjoy your trampoline with confidence.

Built for Durability
Salta trampolines are crafted from durable materials, designed to withstand heavy use and challenging weather conditions. Their trampolines are built to provide years of reliable use, making them a solid investment for outdoor fun.

Modern and Stylish Design
Salta trampolines are not just functional but also stylish. With clean lines and contemporary designs, they complement any garden, blending seamlessly into your outdoor space.

Exceptional Value for Money
Salta combines high-quality construction with affordable pricing, offering trampolines that provide excellent value without compromising on performance or safety.

Comprehensive Warranties
Every Salta trampoline comes with a comprehensive warranty, giving you peace of mind knowing that your investment is protected for years to come.

AR Technology
Using Salta's Augmented Reality technology you can virtually place different trampolines in your garden and see which model best fits. Use the tool below or scan the QR code on each product page to begin.

Frequently Asked Questions

Identifying the Right Part

What if I don't have my original order number?

Don't worry! If you don't have the order number, the Model Name and Photos of the trampoline become even more important. Send us a clear photo of the whole trampoline and we can usually identify the model for you.

My trampoline is an older model; are parts still available?

We carry stock for many older and even discontinued models. If a direct replacement isn't available, our team can often suggest a compatible alternative or an "upgrade kit" to get you back in action.

I’ve lost my original manual. How do I know which part to ask for?

Don’t worry! Most parts can be identified using simple measurements (like frame diameter and spring length) and a few clear photos.

Can I just use a universal part from another shop?

We don't recommend it. Safety parts like nets, mats, and pads are designed for specific frame sizes and spring tensions. Using the wrong part can be dangerous and will void your warranty.

Ordering

Can I order spare parts over the phone?

You are more than welcome to call us for advice, but we always require a written request via email. This allows us to track your part numbers and model information accurately to ensure no mistakes are made.

How do I pay for my parts?

Once we've identified the part, we will email you a secure payment link. You can pay online using a credit/debit card, and your part will be dispatched as soon as payment is confirmed.

Can I add other items to my spare part order?

Yes! Since you are already paying a delivery fee for the spare part, it’s a great time to add accessories like a cover, anchor kit, or a new ladder. Just let our team know what you’d like to add before we send your payment link.

Is it worth repairing my trampoline or should I just buy a new one?

This depends on the age and condition of your frame. If the frame is sturdy and rust-free, replacing a mat or net is much more cost-effective. However, if multiple major components are failing or the frame is bent, our team can advise if it's time for a new model.

Installation & Maintenance

Will I be able to fit the replacement part myself?

Most spare parts, such as springs, safety pads, and nets, are designed for easy home installation. We can often provide digital assembly guides or video links to help you through the process.

The part I received looks slightly different from my old one, is it wrong?

We often update designs for better safety or durability. As long as our team has verified your model number, the part will be compatible even if the color or material has a slightly newer look.